Privacy Policy

Introduction

We build trust the same way we build HVAC systems — with transparency, precision, and accountability. Breezy Air Services ("we," "us," or "our") takes your privacy seriously because earning your confidence is the foundation of everything we do. This Privacy Policy explains exactly how we collect, use, and protect your information when you visit breezyairservices.com (the "Site") or use our services. No fine-print surprises. By using our Site or services, you consent to the practices described below.

Information We Collect

Personal Information You Provide

When you interact with our Site or request our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Service Information: Details about your HVAC system, property type, and service needs
• Communication Records: Messages, inquiries, and feedback you send to us through our contact forms, phone, or email
• Employment Information: Resume, work history, and qualifications if you apply for a position through our Careers page

Information Collected Automatically

When you visit our Site, we may automatically collect:

• Device Information: Browser type, operating system, device type, and screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
• Location Data: General geographic location based on your IP address
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our HVAC services
• To respond to your inquiries and schedule service appointments
• To send you service reminders, maintenance notifications, and appointment confirmations
• To process membership enrollments and manage your Breezy Membership account
• To send promotional communications about our services (with your consent)
• To analyze website usage and improve our Site's functionality and user experience
• To comply with legal obligations and protect our rights
• To evaluate employment applications

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as scheduling software (ServiceTitan), payment processors, and email service providers
• Business Partners: With your consent, we may share information with trusted partners for referral purposes
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

California Privacy Rights (CCPA)

As a California-based business, we comply with the California Consumer Privacy Act (CCPA). California residents have the right to:

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Delete: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment

To exercise your California privacy rights, contact us at (714) 606-0814 or email us at [email protected].

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Service records may be retained for the useful life of your HVAC system to provide warranty support and maintenance history.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: